Privacy Policy
Your privacy matters to us. Here's how we protect and handle your personal information at trivolynexa.
Information We Collect
We collect information you provide directly to us when using our financial analysis platform. This includes your name, email address, and any data you input while using our fundamental analysis tools.
Automatically Collected Data
Our systems automatically log certain information when you visit our website, including your IP address, browser type, pages visited, and time spent on different sections. This helps us understand how people use our platform.
- Personal identifiers like name and email address
- Financial data you choose to analyze through our tools
- Usage patterns and preferences within the platform
- Device and browser information for technical optimization
How We Use Your Information
Your information helps us provide better financial analysis tools and educational content. We use it to customize your experience, send relevant updates about market insights, and improve our platform's functionality.
Educational Purpose: We analyze usage patterns to create more effective learning materials and identify which fundamental analysis concepts need clearer explanation.
We never use your personal financial analysis data for marketing to third parties. Your investment research remains private and is only used to enhance your individual experience on our platform.
Data Storage and Security
| Data Type | Storage Duration | Security Measures |
|---|---|---|
| Account Information | Active account lifetime | Encrypted storage, access controls |
| Financial Analysis Data | 2 years from last access | Database encryption, secure backups |
| Usage Analytics | 13 months maximum | Anonymized processing, limited access |
We implement industry-standard security measures including SSL encryption for data transmission and regular security audits. Our servers are located in Australia and comply with local data protection requirements.
Your Privacy Rights
Under Australian Privacy Principles, you have several rights regarding your personal information. You can request access to your data, ask for corrections, or request deletion of your account and associated information.
Data Access and Correction
You can view and update most of your information directly through your account dashboard. For data not accessible through the platform, contact us and we'll provide a complete copy within 30 days.
Account Deletion
If you choose to delete your account, we'll remove your personal information within 60 days. Some anonymized usage data may be retained for platform improvement purposes, but it won't be linked to your identity.
Third-Party Services
We work with carefully selected third-party providers to deliver our services. This includes payment processors for subscription billing and analytics tools to understand platform usage patterns.
- Payment processing through secure, PCI-compliant providers
- Email delivery services for account notifications and educational content
- Analytics platforms that help us improve user experience
- Cloud hosting services with strong data protection guarantees
All third-party providers are bound by strict data handling agreements and cannot use your information for their own marketing purposes.
International Data Transfers
While we primarily store data in Australia, some third-party services may process information in other countries. When this happens, we ensure appropriate safeguards are in place to protect your privacy according to Australian standards.
Data Protection: Any international transfers occur only with providers that maintain equivalent privacy protections and are subject to binding data handling agreements.
Changes to This Policy
We update this privacy policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify active users via email and update the effective date below.
We encourage you to review this policy regularly, especially if you're an active platform user. Your continued use of our services after policy updates indicates acceptance of the revised terms.
Privacy Questions?
Contact our privacy team for questions about your data or this policy.
Email: support@trivolynexa.com
Address: 209 Raglan St Mosman NSW 2088, Australia
Phone: +61246251953
This Privacy Policy is effective as of January 15, 2025
Last updated: January 15, 2025